How fast will the order be delivered?
To Europe the shipping time is normally 1-3 week. And to USA, Canada, Australia and other parts of the World 2-6 weeks. There might be some delays because of Covid-19 pandemic.
For USA orders our company has acquired a distributor in the NY area, so that we can provide fast service also to our customers overseas. Our distributor uses USPS Media Mail service and every customer will be provided with tracking information.
Do you Ship Worldwide?
Yes. We Do ship Worldwide and shipping cost is always included in the price.
What are your accepted payment methods?
We accept credit card and PayPal payments.
What are your Terms of Service, Privacy policy and Refund policy?
Here are links to our Terms of Service, Privacy Policy and Refund Policy.
Can I copy or quote parts of your books?
To read fully our Copyright policy click this link: Copyright Policy
How Do I Return an order?
If you have received damaged, defective, or incorrectly shipped merchandise you may return it within 14 days of the delivery date for a full refund of the cost of the books returned not including initial shipping costs. Return the package to the address indicated below and include and display the order number prominently on packaging. Return postage is to be covered by the sender. If you have any further questions regarding your return please reach out mail@hexenhammerbooks.com
Also before sending an order back to us, read our Refund Policy.
Mail to:
Hexenhammer Oy (Lapinoja)
Laurilantie 26
86810 Pyhäjärvi
Finland